Contact Us Today! 1-844-237-4300

Central Technology Solutions Blog

Your Business Processes Are Everything

Your Business Processes Are Everything

The word “procedure” can easily be perceived in a negative light nowadays. It just sounds so… rote… compared to the exciting and dynamic buzzwords that so many “thought-leading, influencing, social media innovators” today toss around. Now, we don’t mean to disparage these personalities - we just want to emphasize that these innovations rely on a foundation to support them, and these foundations are based on business procedures and processes.

Let’s look at why even the most innovative businesses depend on their procedures to operate - and how a procedure can be properly created as well.

Why Processes and Procedures Matter to Businesses

If you were to list the most important qualities that a business should have, would your list include consistency? It really should. After all, if Client A, B, and C each paid for the same service, doesn’t it stand to reason that all three of them receive the same quality of service? Consistency can go a long way to support your client retention, your productivity, and any of a variety of other internal and external business considerations. Therefore, it only makes sense that establishing processes will work to your business’ benefit. 

There are a variety of ways that they can do so, for that matter. For instance, they can…

  • Help improve your business’ efficiency
  • Optimize internal and external communications
  • Minimize confusion in your operations
  • Secure accountability in your workflows
  • As mentioned above, better ensure consistency in outcomes

… so it only makes sense to invest the time it will take to standardize how your business completes certain tasks. Consider, for a moment, the modern fast food franchise.

Slight cost and menu changes aside, going to a fast food restaurant on one side of the country should be effectively identical to going to one on the other side. This is largely because there are essential processes that take place in the kitchens.

The moment a server starts to put together an order with a customer at the front counter, a screen in the back shows the order being constructed. This allows the team in the back to start putting it together, keeping the communications between the front and back teams effectively seamless. Each person back there has their own task - whether it is to cook the meat, start building the sandwiches, or finish them and send them to the front.

As a result, it isn’t unheard of for a finished sandwich to reach the customer less than a minute after they have placed their order - in fact, that’s the goal - and that is exactly how they expect it to be.

Now, while your business almost certainly has very different goals and services than a chain burger joint, there is no reason that you can’t experience similar benefits to your operations by implementing standardized procedures as well.

What Makes a Good Process

Now, this may feel like we’re getting a little into the weeds here, but not all processes are necessarily created equally. To make sure that your process is worth the time spent to formalize it, it should feature four qualities:

  • It can be repeated - There isn’t much use in a process that only applies to a specific scenario or can’t hypothetically be repeated indefinitely. A good process can apply to a variety of circumstances, and be used more than once

  • It contributes value - Any process you design should have a purpose to each step… there should never be any “busy work” involved in one of the included tasks.

  • It has a clear beginning and an end - Every process you develop should have a defined starting point, where something signifies that the procedure should commence, as well as a conclusion, where no further action needs to be taken. Each step between these points also needs to be easy to differentiate from the others.

  • The process can evolve - Of course, you aren’t going to (or at least, shouldn’t) continue using the same tools and solutions indefinitely, which will at some point impact these processes. Your processes should be able to accept these impacts without your clients seeing any ill effects.

Use Automation to Power Your Processes

If there is any issue that every business is subject to, it’s human error. Regardless of how perfect and refined your procedures are, there is always the risk that the end user will miss a step - like when the fast food worker forgets to put the pickle on your sandwich.

In your business, however, the consequences are probably a little greater than a missing crunch.

That’s why many businesses have embraced the use of automation to enhance their business processes. Not only does automation bring about the benefits we discussed above - the improved efficiency and accountability - it also helps you avoid human error at key points in your processes. Additionally, it frees up your employees to accomplish other things, perhaps related to that same process.

There are many different solutions designed to help with different tasks, and they can all play a role in your automated processes. Central Technology Solutions is here to help you determine what is best for your business’ efficiency.

To learn more about how we can help you automate some of your processes, or about the other benefits that we can provide for your organization, give us a call at 1-844-237-4300.

Tip of the Week: An Intro to Windows 10’s Built-In...
Potential Issues Your Server Could Experience


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, August 04 2020

Captcha Image

By accepting you will be accessing a service provided by a third-party external to

Join our mailing list!

  • Company Name *
  • First Name *
  • Last Name *

      Mobile? Grab this Article!

      QR-Code dieser Seite

      Tag Cloud

      Security Tip of the Week Technology Best Practices Business Computing Productivity Cloud Data Hosted Solutions IT Services Privacy Network Security Email Data Backup Malware Internet Hackers Software IT Support Business Efficiency Outsourced IT Microsoft Innovation Hardware Data Recovery Mobile Devices Productivity Computer Managed IT Services Small Business Upgrade Business Continuity IT Support Google Cloud Computing Cybersecurity Backup Phishing Collaboration Smartphone Ransomware User Tips Communication Tech Term Workplace Tips Managed Service Provider Business Management Disaster Recovery Managed IT Services Windows 10 VoIP Smartphones Mobile Device Managed Service Internet of Things Android Paperless Office Remote Monitoring Data Management Social Media Quick Tips Managed IT communications Facebook Network Browser Encryption Saving Money Windows 10 Windows Artificial Intelligence Save Money Server Office 365 Virtualization Business Technology BDR Miscellaneous Holiday Passwords Covid-19 Help Desk Wi-Fi BYOD Compliance Risk Management Remote Work Vendor Management Office Password Apps Microsoft Office Government Document Management Automation Mobile Device Management Healthcare App Windows 7 Users Training Health Employer-Employee Relationship Gmail Unified Threat Management Recovery Analytics Data Security Firewall Avoiding Downtime Big Data Laptops Chrome Applications Robot Bring Your Own Device Bandwidth Going Green Website Two-factor Authentication Information Technology Wireless Infrastructure Computers Storage Data loss Vulnerability Content Filtering Blockchain Processor Apple IT Management Money Redundancy Information Mobility Data storage Computing Tip of the week Telephone Systems SaaS Scam File Sharing Antivirus Project Management Hosted Solution Regulations Company Culture VPN Router Meetings IT Service Files Operating System RMM Printing Maintenance Customer Relationship Management Virtual Private Network Proactive Remote Computing Settings Politics Work/Life Balance Employee-Employer Relationship Access Control Flexibility OneDrive Gadgets Customer Service Social Virtual Reality Unified Communications Hard Drive IoT Machine Learning Downtime Budget Software as a Service Tablet Bitcoin Administration Recycling Patch Management Education Smart Technology Monitors Social Network Time Management Networking LiFi Mouse Electronic Medical Records Outlook Utility Computing Net Neutrality Consulting Alert Data Breach Private Cloud File Management IT solutions Tech Support Google Drive Network Management Samsung Payment Cards Assessment Internet Exlporer Managed Services Provider How To Business Growth Server Management HIPAA Digital Payment How To Sports Management Cooperation Websites Identity Theft Remote Monitoring and Management Chromebook Co-Managed IT Uninterrupted Power Supply Licensing Mobile Computing Consultation Mobile Security Hacker Professional Services Managed Services Remote Workers Solid State Drive Mobile Office Upgrades Wireless Technology Legal Word Search Current Events Spam Twitter YouTube Augmented Reality Remote Worker WiFi Dark Web Display Electronic Health Records Employees End of Support The Internet of Things Monitoring Data Storage Heating/Cooling IT Consulting Operations Conferencing Supercomputer Office Tips ROI Data Warehousing Crowdsourcing Asset Tracking Laptop Solid State Drives Credit Cards Best Practice Computing Infrastructure Cyberattacks Tracking Unsupported Software Virus Return on Investment WannaCry MSP Technology Assurance Group ’s 18 G Suite History Update Teamwork Database Management Shadow IT Hacking Virtual Desktop Technology Tips Development Chatbots Zero-Day Threat Google Maps Database Sensors Taxes CRM Servers Multi-Factor Security Managing Stress Wearable Technology Instant Messaging IT Budget Notes Windows 8 Save Time Microsoft Excel OneNote Modem Remote Working Social Engineering USB Options Holidays Printer eWaste Alerts Read Only Mobile Data Active Directory Identities Distributed Denial of Service Annual Convention Tech Terms Cabling Shared resources Windows Server 2008 GDPR Outsourcing Disaster Trending Comparison Cables Identity Backup and Disaster Recovery Voice over Internet Protocol Google Wallet Technology Laws Google Calendar Enterprise Content Management Finance Dark Data Personal Information PowerPoint Value of Managed Services Mail Merge Cookies Point of Sale Safety 5G IT Windows Server Hard Drives Google Docs VoIP Sponsor Marketing Managed IT Service San Diego Cybercrime Theft Touchscreen Techology Notifications Video Conferencing Specifications Wires Sync Human Error Telephone Humor Lenovo Buisness Cost Management Telephony E-Commerce Drones Statistics Legislation Vulnerabilities IT Technicians Public Cloud Authentication Backups Address Connectivity Permissions Law Enforcement Nanotechnology Peripheral Black Market Wireless Internet Business Telephone SharePoint Enterprise Resource Planning Staff Botnet Bookmarks Security Cameras User Management Digital Obstacle Break Fix WPA3 Social Networking Travel Financial Writing Emoji Manufacturing Optimization Deep Learning Disaster Resistance Biometric Black Friday Roanoke — Central Technology Solutions Mobile Device Managment Permission Software Tips Network Congestion Transportation Mobile VoIP Superfish Unified Threat Management Hotspot Features Alt Codes Bluetooth Geography Mirgation Automobile Authorization Computer Care Computer Repair Virtual Assistant Vendor Fraud Gadget Screen Reader PCI DSS Employer/Employee Relationships IT Assessment Proactive IT Downloads Mobile Favorites Physical Security Batteries Cryptocurrency Spyware Course Fleet Tracking Motherboard Procurement Outsource IT Retail Cortana Hard Disk Drives Virtual Machines GPS 3D Printing Projects Gamification Shortcut Cyber Monday technology services provider Test Cyber security User Error Cache Language Digitize Typing High-Speed Internet Migration Wasting Time Smart Devices Hacks Firefox Star Wars Smart Tech Processors Proactive Maintenance Relocation Emergency CrashOverride Webcam IT Consultant Error Printers Web Server Cameras Motion Sickness Hard Disk Drive Regulation Students Administrator CCTV