Contact Us Today! 1-844-237-4300

Central Technology Solutions Blog

You Can Attribute a Lack of Productivity to Downtime

You Can Attribute a Lack of Productivity to Downtime

Business owners try to avoid downtime like the plague, but it’s often a challenge to do so. The impact of downtime can be devastating for even the most well-to-do business, and this is even more so the case when you bring profits and bottom lines into view. We’ll take a look at how you can calculate the cost of a downtime event.

It’s critical to keep in mind that downtime can have various influences on your business, all of which are exclusively bad for your organization. In terms of customer relationships, these are some of the effects you might feel:

  • Customer dissatisfaction and displeasure
  • Decreased loyalty to your business and brand

Your business will also experience the following directly rather than through your customer base:

  • Lost revenue
  • Cost of recovering, repairing, and/or replacing IT solutions
  • Lost or wasted materials
  • Compliance and regulatory issues
  • Repercussions to your supply chain
  • Overtime costs to make up for lost time so deadlines can be met
  • Decreased employee morale and increased stress
  • Lost internal productivity and the costs of still reimbursing your employees

Calculating downtime can be a bit tricky, as it requires you to estimate the utilization percentage of each employee and their technology, which is a fancy way of saying how much work they do that requires technology to accomplish. You then need to multiply this number by each of the employees’ salaries per hour. Multiple employees with the same salary grade and utilization percentage can then be used by multiplying this by the number of employees affected by downtime. This gives you your total lost productivity per hour.

This gives us the following equation:

(Salary per Hour x Utilization Percentage) Number of Affected Employees = Lost Productivity

Thankfully, calculating recovery costs and intangible costs (or the costs associated with damage to your reputation) is much more simple. All it takes is some simple addition. If you combine all of the costs detailed above, you can calculate the total hourly cost of the incident.

This might seem shocking, but it should reinforce any thoughts you have about the amount of lost revenue and opportunity that results from downtime. You can’t get around this fact, no matter how hard you try. Therefore, you need to be intentional about how to keep your business successful while avoiding downtime.

Central Technology Solutions can help your business monitor and maintain services that keep downtime from becoming an issue in the first place. You won’t even know you’re having problems because they’ll be resolved before they can make a noticeable difference--it’ll be that convenient. To learn more, reach out to us at 1-844-237-4300.

Tip of the Week: Easy to Remember Windows 10 Tips
Are You a Security Threat?


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Sunday, July 05 2020

Captcha Image

By accepting you will be accessing a service provided by a third-party external to

Join our mailing list!

  • Company Name *
  • First Name *
  • Last Name *

      Mobile? Grab this Article!

      QR-Code dieser Seite

      Tag Cloud

      Security Tip of the Week Technology Best Practices Business Computing Productivity Cloud Data Privacy Network Security Hosted Solutions IT Services Data Backup Email Malware Internet Hackers Software Business IT Support Efficiency Outsourced IT Microsoft Innovation Data Recovery Mobile Devices Productivity Computer Hardware Managed IT Services Business Continuity IT Support Small Business Google Upgrade Cloud Computing Cybersecurity Ransomware Backup Tech Term Phishing Collaboration User Tips Communication Smartphone Managed IT Services Managed Service Provider Disaster Recovery Workplace Tips Windows 10 Business Management Mobile Device VoIP Smartphones Internet of Things Android Data Management Paperless Office Social Media Remote Monitoring Managed Service communications Facebook Browser Encryption Managed IT Quick Tips Save Money Server Windows 10 Artificial Intelligence Windows Office 365 Network BDR Miscellaneous Saving Money Virtualization Help Desk Wi-Fi Passwords Compliance Business Technology BYOD Holiday Risk Management Mobile Device Management Apps Remote Work Training App Health Users Windows 7 Microsoft Office Government Document Management Vendor Management Automation Password Healthcare Avoiding Downtime Gmail Firewall Data Security Robot Applications Big Data Bring Your Own Device Office Chrome Going Green Unified Threat Management Bandwidth Recovery Laptops Analytics Employer-Employee Relationship Infrastructure Content Filtering Data loss Vulnerability Apple Mobility File Sharing Telephone Systems Information SaaS Regulations Money Computing Data storage Two-factor Authentication Processor Computers IT Management Information Technology Storage Redundancy Tip of the week Wireless Hosted Solution Scam Antivirus Project Management Website Blockchain Access Control Employee-Employer Relationship Settings Customer Service Customer Relationship Management Virtual Private Network Virtual Reality Social Machine Learning Hard Drive Gadgets Tablet IoT Meetings IT Service Files OneDrive Software as a Service Unified Communications Router Maintenance Covid-19 Budget Company Culture RMM Printing Downtime Operating System Politics Work/Life Balance Proactive Remote Computing Flexibility VPN Cooperation Patch Management Time Management Networking Mobile Security Remote Monitoring and Management Business Growth IT solutions Management Data Breach Social Network Mobile Computing Upgrades Data Storage Remote Workers Network Management Twitter File Management Sports Hacker Assessment Server Management How To Solid State Drive Current Events Payment Cards Augmented Reality Wireless Technology Legal Display Dark Web Uninterrupted Power Supply End of Support Consultation The Internet of Things Co-Managed IT Electronic Health Records Employees Monitoring Monitors Alert Professional Services Managed Services Private Cloud Word Search Spam Electronic Medical Records Smart Technology Net Neutrality Tech Support WiFi Recycling YouTube Bitcoin Utility Computing Consulting Outlook How To Samsung Digital Payment Mouse Remote Worker Internet Exlporer Websites Identity Theft Mobile Office Administration Education HIPAA Licensing Managed Services Provider LiFi Google Drive Chromebook Enterprise Content Management Finance Virtual Desktop Notifications Wasting Time Smart Devices Public Cloud WannaCry PCI DSS Proactive Maintenance Managed IT Service Law Enforcement Digitize San Diego Black Market ROI Botnet Hacking Outsource IT Theft Google Wallet Solid State Drives Specifications Credit Cards Travel Permissions Nanotechnology Servers Wires Human Error Teamwork Legislation IT Technicians Mobile Device Managment Software Tips Cost Management E-Commerce Hard Drives Google Docs Writing Emoji Return on Investment Vulnerabilities Authentication Humor Database SharePoint Sensors Staff Automobile Computer Care Connectivity Network Congestion Database Management Break Fix Gadget Shadow IT Social Networking Backups Notes Unified Threat Management Hotspot Disaster Trending Laptop WPA3 Financial Drones Computer Repair Options Black Friday Holidays Roanoke — Central Technology Solutions Enterprise Resource Planning Bookmarks Active Directory Fraud Screen Reader GPS Technology Laws Permission Marketing Deep Learning Physical Security Shared resources Windows Server 2008 Mirgation Mail Merge Features Retail Cortana Touchscreen Techology Geography Authorization 3D Printing Voice over Internet Protocol Downloads VoIP Sponsor Buisness GDPR Outsourcing Motherboard Processors PowerPoint User Error Value of Managed Services Language Supercomputer Remote Working Fleet Tracking Procurement Alt Codes 5G Cyber Monday Crowdsourcing IT technology services provider Lenovo Mobile Favorites Windows Server Smart Tech Tracking Statistics Test Office Tips Migration G Suite History Address Cache Cryptocurrency Disaster Resistance High-Speed Internet Unsupported Software Virus Telephone Operations Google Maps Digital Obstacle Star Wars Update Data Warehousing Video Conferencing Taxes Conferencing Hacks Computing Infrastructure IT Budget Asset Tracking Typing Wireless Internet Business Telephone Technology Assurance Group ’s 18 Superfish Social Engineering USB Security Cameras User Management Bluetooth MSP Best Practice Manufacturing Technology Tips Optimization Chatbots Cabling Cyberattacks Proactive IT Development Zero-Day Threat Mobile Data Transportation Multi-Factor Security Mobile VoIP Wearable Technology Spyware Course Microsoft Excel Biometric Modem Managing Stress Instant Messaging Virtual Assistant Printer Vendor Alerts Shortcut Peripheral OneNote Employer/Employee Relationships Distributed Denial of Service IT Assessment Annual Convention Point of Sale Windows 8 Save Time Safety Batteries Tech Terms Dark Data Personal Information Hard Disk Drives Comparison Virtual Machines Identity Cybercrime Firefox eWaste Read Only Heating/Cooling IT Consulting Cables Backup and Disaster Recovery Google Calendar Cyber security Sync Identities Projects Telephony Gamification Cookies Web Server Emergency Printers CrashOverride Cameras Motion Sickness Administrator CRM CCTV Relocation Regulation Webcam IT Consultant Error Hard Disk Drive Students