Contact Us Today! 1-844-237-4300

Central Technology Solutions Blog

Here Are Some VoIP Features That May Surprise You

Here Are Some VoIP Features That May Surprise You

The business community has embraced Voice over Internet Protocol as the accepted standard for exceptional communications. While there are countless benefits to using VoIP as your chosen communications tool, you might be surprised at how much can be done with them. In fact, you might even overlook some of the best features about VoIP!

What Can VoIP Do?
Many of the day-to-day features that you appreciate from your telephone solution can also be used through your VoIP system. They all sound familiar and offer similar services, but it’s the price point that really makes VoIP stand out amongst communications solutions. Furthermore, VoIP goes above and beyond these traditional features to offer even more functionality, though the extent depends on the individual VoIP provider. Aside from hold, call transfer, call forwarding, and call blocking, there are many, many more features that your organization can take advantage of. We’ll go over some of the best.

Outbound Call Control
Your employees need a phone system to conduct business, but they could potentially abuse the privilege, like using the phone for their own personal agenda. You can use outbound call control to make sure this doesn’t happen. This works by limiting which phone numbers can be called through the VoIP system.

Call Recording
As long as you have the other party’s permission, it’s perfectly acceptable to record business calls made by your employees. You might remember calls that you’ve made that were “recorded for quality assurance purposes” or the like. These calls allow businesses to be much more consumer-friendly, as they can be analyzed to determine the effectiveness of procedures and operator effectiveness. VoIP solutions often come with these features, allowing organizations to best take advantage of the tools at their disposal.

Call Blocking
Your business will inevitably receive calls that aren’t welcome, and you can use VoIP to block these before they become too big of a problem. VoIP keeps the calls from even making it to your employees, keeping them from wasting their time and energy on calls that aren’t productive for your business.

Central Technology Solutions can help your business implement VoIP. To learn more, reach out to us at 1-844-237-4300.

Tech Term: Hacker
Is E-Commerce an Option for You?
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, January 21 2019

Captcha Image

Join our mailing list!

  • Company Name *
  • First Name *
  • Last Name *

      Mobile? Grab this Article!

      QR-Code dieser Seite

      Tag Cloud

      Security Tip of the Week Technology Best Practices Cloud Business Computing Malware Privacy Email Hosted Solutions Hackers IT Services Internet Network Security Productivity Managed IT Services Outsourced IT Software Data IT Support Data Backup Business Productivity Mobile Devices Tech Term Innovation Ransomware Computer Hardware Microsoft Backup Data Recovery Small Business Google Cloud Computing Internet of Things Managed Service Provider Smartphone Business Continuity Smartphones Android Disaster Recovery Efficiency Remote Monitoring Social Media Data Management Windows 10 Managed IT User Tips Communication Artificial Intelligence Browser VoIP Encryption Paperless Office Windows Upgrade Business Management Save Money Facebook BYOD IT Support Holiday App Mobile Device Management Collaboration Mobile Device Cybersecurity Windows 10 Risk Management Workplace Tips Phishing Government Unified Threat Management communications Network Wi-Fi Firewall Robot Saving Money Server Bandwidth BDR Bring Your Own Device Managed IT Services Applications Passwords Gmail Employer-Employee Relationship Recovery Password Virtualization Infrastructure Vulnerability Document Management Big Data Chrome Compliance Telephone Systems SaaS Money Hosted Solution IT Management Data storage Website Tip of the week Going Green Apps Scam Healthcare Vendor Management Antivirus Office 365 Project Management Wireless Content Filtering Files Two-factor Authentication Router Customer Relationship Management Analytics Remote Computing Data loss Managed Service Help Desk Data Security Politics Customer Service Information Work/Life Balance Apple Unified Communications Virtual Reality Social Blockchain Miscellaneous Regulations Training Office IT Service Computing Microsoft Office File Sharing Computers Quick Tips Storage Printing Automation Outlook How To Samsung Patch Management The Internet of Things Mouse Sports Remote Workers Smart Technology Flexibility Virtual Private Network Private Cloud Maintenance Google Drive Chromebook Tech Support Settings Avoiding Downtime Network Management Business Growth Assessment Business Technology IoT Server Management How To Digital Payment Mobile Computing Users Upgrades Websites Identity Theft Internet Exlporer HIPAA Twitter Uninterrupted Power Supply Employees Hacker Spam Licensing Company Culture WiFi Access Control YouTube Mobile Security Wireless Technology Legal Downtime Word End of Support Health Administration Redundancy Education Machine Learning Mobility LiFi Monitors Alert Budget Electronic Medical Records Information Technology IT solutions Tablet VPN Remote Monitoring and Management Operating System History Cost Management E-Commerce Software as a Service Migration WannaCry Tracking Wires Human Error Smart Tech Time Management Networking G Suite Operations Windows 8 Save Time Safety Hacking Taxes Vulnerabilities Authentication Data Warehousing Dark Data Personal Information Google Maps Connectivity Servers Data Breach Enterprise Resource Planning Bookmarks Technology Assurance Group ’s 18 Marketing IT Budget WPA3 Financial Computing Infrastructure Identities Cabling Hard Drive Features Technology Tips Chatbots Gadgets Notifications Permission Net Neutrality Buisness Multi-Factor Security Wearable Technology Black Market Disaster Trending Geography Authorization Microsoft Excel Modem Google Wallet Emoji Technology Laws Point of Sale Mobile Favorites Distributed Denial of Service Annual Convention Mail Merge Fleet Tracking Procurement Printer Alerts Hard Drives Google Docs Writing Cache Electronic Health Records Comparison Identity Humor VoIP Sponsor Test Network Congestion Touchscreen Techology Google Calendar Backups Telephony High-Speed Internet Cookies Drones Computer Repair Consultation Lenovo Sync Star Wars Monitoring Retail Cortana Statistics Law Enforcement Conferencing Managed IT Service Deep Learning San Diego Physical Security Address Public Cloud Asset Tracking Cooperation Solid State Drive Disaster Resistance Security Cameras Travel Recycling Cyberattacks Specifications Current Events 3D Printing Digital Obstacle Botnet MSP RMM Display Legislation IT Technicians Processors Search Development Zero-Day Threat Permissions Alt Codes Nanotechnology Superfish Mobile Device Managment Software Tips Utility Computing Consulting Bluetooth Gadget Managing Stress Instant Messaging Break Fix Social Networking Office Tips Automobile Computer Care OneNote SharePoint Staff Cryptocurrency Proactive IT Remote Worker eWaste Read Only Black Friday Roanoke — Central Technology Solutions Unsupported Software Virus Spyware Course Proactive Tech Terms Unified Threat Management Hotspot Update Managed Services Provider Mirgation Hacks Virtual Desktop Shortcut GPS Cables Backup and Disaster Recovery Fraud Typing Screen Reader Augmented Reality Bitcoin Social Engineering USB Enterprise Content Management Finance Dark Web Best Practice Motherboard Firefox Employee-Employer Relationship Downloads Heating/Cooling IT Consulting Crowdsourcing ROI Meetings Management Cyber Monday technology services provider Mobile Data Supercomputer Theft User Error Language Emergency Notes Webcam CrashOverride IT Consultant Error Cybercrime Regulation Web Server Cameras Motion Sickness Hard Disk Drive CCTV Administrator Printers Relocation