Contact Us Today! 1-844-237-4300

Central Technology Solutions Blog

Help Desk Support Benefits Small Business

Help Desk Support Benefits Small Business

Technology support can be one of the major pain points for businesses, and it’s not something that your organization wants to invest in without thinking about the details. Technology support as a service has a lot to offer when compared with the break/fix method. We’ll help you make the right decision by explaining why remote IT services are a major benefit for any business.

Remote Support: Is It Better?
One of the biggest expenses that comes from looking for IT help is onboarding new technicians, and hiring good ones isn’t cheap. This is why so many small businesses just forego technology maintenance and support in favor of saving that extra money for expenses that can directly influence their profits. Unfortunately, this method goes against every best practice in technology maintenance out there. If you forget about it for too long, you risk security and operational deficiencies that could cripple your business in the long run.

More than this, however, is the lack of IT talent in certain regions. Sometimes a company is located in a place where there aren’t individuals with the necessary qualifications to meet your specific needs. When you hire a third-party organization to manage your IT, you aren’t necessarily limited by your location, and it’s all thanks to remote IT support. While you might not have an in-house IT department at the ready at all times, you do have a remote team working day and night to keep your IT in proper working order.

Help Desk Support
Normally, small businesses would have to pay a local technician to come and fix their broken or malfunctioning IT, as they cannot afford to hire internal technicians to do the work for them. This kind of support isn’t ideal, as you’re seeking out support following a breakdown rather than preventing it outright through preventative maintenance. While managed IT can do a lot to help your business through preventative maintenance, sometimes your employees will need a little extra help to get them through the day.

Help Desk support gives your employees a single point of contact for all of their technology support needs. If they are having trouble logging in to their account, the help desk is their go-to contact. If they are experiencing technology troubles of any kind, again, the help desk can get them back in action. It prevents technology troubles from derailing your employees’ productivity in a way that no other solution can.

If your company would like to take advantage of a quality help desk support team, look no further than Central Technology Solutions. To get started, reach out to us at 1-844-237-4300.

Tip of the Week: 4 Ways Technology Can Benefit Bus...
Is It Possible For Machine Learning to Help Treat ...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, October 22 2018

Captcha Image

Join our mailing list!

  • Company Name *
  • First Name *
  • Last Name *

      Mobile? Grab this Article!

      QR-Code dieser Seite

      Tag Cloud

      Security Tip of the Week Best Practices Cloud Technology Business Computing Email Privacy Malware Hosted Solutions IT Services Hackers Internet Productivity Managed IT Services IT Support Outsourced IT Network Security Software Data Data Backup Mobile Devices Business Microsoft Tech Term Ransomware Computer Backup Innovation Data Recovery Managed Service Provider Smartphone Google Internet of Things Productivity Hardware Small Business Cloud Computing Business Continuity Windows 10 Android Disaster Recovery Data Management Artificial Intelligence Remote Monitoring Browser Efficiency Encryption Managed IT User Tips Social Media Communication Windows Smartphones Facebook Paperless Office BYOD IT Support VoIP Business Management Phishing Workplace Tips App Cybersecurity Risk Management Save Money Mobile Device Robot Gmail Government Upgrade Unified Threat Management Mobile Device Management Firewall Network Recovery Applications Saving Money Compliance Holiday Passwords Project Management Content Filtering Password Document Management SaaS Telephone Systems Collaboration Infrastructure Big Data Server Chrome BDR Virtualization Bandwidth Money Windows 10 Bring Your Own Device Hosted Solution Data storage Wi-Fi Website Office 365 Going Green Tip of the week Apps Vendor Management Healthcare Wireless Miscellaneous Antivirus Employer-Employee Relationship Remote Computing Regulations Analytics Politics Office IT Service Customer Relationship Management Work/Life Balance Computers Data loss Vulnerability Managed Service Data Security Storage Apple Automation Unified Communications Training File Sharing Computing Help Desk Two-factor Authentication Router IT Management Files Virtual Reality IT solutions Twitter Quick Tips Scam Printing Mouse Outlook Tech Support VPN Internet Exlporer HIPAA End of Support Health Sports Patch Management Google Drive Blockchain Remote Workers Settings Digital Payment Business Growth Websites Identity Theft Monitors Virtual Private Network communications Mobile Security Licensing Microsoft Office Alert Network Management IoT Information Assessment Business Technology Mobile Computing Server Management Hacker How To Social Spam How To Samsung Uninterrupted Power Supply WiFi Wireless Technology Legal YouTube Flexibility Machine Learning Mobility Chromebook Avoiding Downtime The Internet of Things Customer Service Word Administration Tablet Education Budget Smart Technology Managed IT Services Redundancy LiFi Information Technology Upgrades Multi-Factor Security Wearable Technology Managed Services Provider Computer Repair Shortcut Operating System Google Maps Microsoft Excel Modem Cables Taxes Employee-Employer Relationship Physical Security Private Cloud IT Budget Distributed Denial of Service Annual Convention Enterprise Content Management Retail Cortana Firefox Printer Alerts Heating/Cooling IT Consulting Comparison Identity Management Display Windows 8 Save Time Cabling Remote Monitoring and Management 3D Printing Google Calendar Cost Management E-Commerce WannaCry Identities Cookies Wires Processors Time Management Networking Cooperation Connectivity Office Tips Marketing Hacking Managed IT Service San Diego Vulnerabilities Point of Sale Access Control Unsupported Software Virus Gadgets Servers Data Breach Google Wallet Specifications Enterprise Resource Planning Bookmarks Update Buisness WPA3 Telephony Legislation IT Technicians Hard Drive Features Electronic Medical Records Hard Drives Sync Google Docs Permissions Nanotechnology SharePoint Staff Disaster Trending Public Cloud Break Fix Social Networking Geography Social Engineering USB Law Enforcement Humor Fleet Tracking Mobile Data Users Technology Laws Botnet Drones Black Friday Roanoke — Central Technology Solutions Mobile Favorites Mail Merge Travel Backups Unified Threat Management Hotspot Techology Deep Learning Mirgation Cache Electronic Health Records VoIP Sponsor Solid State Drive Mobile Device Managment Software Tips Fraud Screen Reader Touchscreen Downloads Augmented Reality Star Wars Dark Data Monitoring Personal Information Automobile Computer Care Dark Web Motherboard High-Speed Internet Safety Consultation Lenovo Gadget Current Events Asset Tracking Statistics Alt Codes Cyber Monday technology services provider Company Culture Conferencing Downtime Address User Error Language Disaster Resistance GPS Software as a Service Migration Recycling Cyberattacks Digital Obstacle Cryptocurrency Smart Tech MSP Notifications Operations Utility Computing Consulting Search Data Warehousing Development Black Market Superfish OneNote Bluetooth Typing Supercomputer Technology Assurance Group ’s 18 Managing Stress Writing Emoji Crowdsourcing Hacks Meetings Maintenance Computing Infrastructure Virtual Desktop Proactive IT Best Practice Tracking Technology Tips Chatbots eWaste Network Congestion Read Only Spyware Course Bitcoin G Suite History Net Neutrality Proactive Hard Disk Drive Finance Webcam Printers IT Consultant Error Emergency CrashOverride Cybercrime Web Server Regulation Cameras Motion Sickness Administrator CCTV Relocation Instant Messaging