Contact Us Today! 1-844-237-4300

Central Technology Solutions Blog

Evaluating Your Business’ Information Technology

Evaluating Your Business’ Information Technology

It’s imperative that you keep your IT infrastructure under control, but many organizations push it to the side. The problem is that ignoring IT often makes it so that you aren’t properly evaluating your technology infrastructure and support, meaning that you could be wasting time and resources that would be better spent elsewhere. Ask yourself the following questions to determine whether or not your IT systems are being maintained properly.

Do You Constantly Suffer from Downtime and Computer Issues?

If you feel like you can’t get anything done due to IT troubles, then you’re throwing money down the drain. Downtime is a major waste, but some of the most recognizable ones include computers that are slow or constantly breaking down, as well as employees who can’t get anything done due to computers that simply don’t work the way they’re supposed to. One of the most devastating downtime incidents--hardware failure--can lead to extended periods of wasteful downtime and large quantities of data loss. It goes without saying that having someone periodically check on IT is a necessity in the modern workplace.

Does It Feel Like Your IT is Being Actively Managed and Maintained... 

...or is your current IT provider waiting for you to call them? 

Imagine the frustration of getting to your office and having your computer not boot up as intended. Now imagine how much time that costs you if each of your employees encounters this problem. IT can’t always solve issues immediately, but it needs to be able to provide triage and issue support accordingly. If your IT can’t address problems with downtime and connectivity, then perhaps it’s time for a change.

Are Emergencies Treated like Emergencies?

If downtime isn’t treated like the problem that it is, then you’re wasting time and money waiting for issues to be addressed. 10 employees who can’t get their work done due to technology issues means that you’re paying 10 salaries for not completing tasks. This is a waste that your organization can certainly do without. If your IT people aren’t prompt with emergencies, it’s time to find some new IT people.

Can Your Employees Get Support When It’s Needed?

Employees might be worried about asking for support because they are afraid it will cost your business. A ticketing system can be used by employees who run into issues so that they can get the support needed as per your service level agreement. Once the issue has been reported, they can get back to work.

Is Your Network Fully Documented?

Each device on your network, including desktops, laptops, servers, printers, routers, access points, switches, VoIP phones, and everything else, needs to be documented. Documentation should include when the device was purchased and installed, including who installed it, the model and serial numbers, warranty information, and access information.

Is Your Data Being Backed Up?

Without your data, you can’t expect to be successful. If you can’t recover your data in the event of a disaster, your future could be placed in jeopardy. Therefore, your IT people need to take your data as seriously as you do.

Is Your IT Firm Working with You to Discuss and Review Their Own Performance?

IT is about making technology work for you, so if they aren’t doing this, then you should ask them to sit down with you and help determine their worth. It’s even better if they decide to initiate the conversation so they can learn how to best serve you. You need to have an account manager that is willing and able to help you put together a full IT roadmap and plan for the future. If they’re not there to help you get the most from your technology and get ahead of the competition, then what are you paying them for?

Central Technology Solutions can be the ideal IT solution for your business. To learn more, reach out to us at 1-844-237-4300.

Tip of the Week: Usability of the Taskbar
How to Test Your Disaster Recovery Preparedness
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Saturday, September 21 2019

Captcha Image

Join our mailing list!

  • Company Name *
  • First Name *
  • Last Name *

      Mobile? Grab this Article!

      QR-Code dieser Seite

      Tag Cloud

      Security Tip of the Week Technology Best Practices Cloud Business Computing Productivity Hosted Solutions IT Services Email Network Security Malware Privacy Internet Data Hackers Software Data Backup Outsourced IT Productivity Computer Managed IT Services Innovation Microsoft Business IT Support Data Recovery IT Support Hardware Ransomware Mobile Devices Tech Term User Tips Efficiency Backup Small Business Google Cloud Computing Internet of Things Business Continuity Upgrade Windows 10 Managed IT Services Collaboration Managed Service Provider Paperless Office Phishing Communication Business Management Smartphone Android Remote Monitoring Disaster Recovery Smartphones VoIP Social Media Artificial Intelligence Workplace Tips Managed IT Data Management Windows 10 Windows Save Money Encryption Server Cybersecurity communications Browser Saving Money Managed Service Risk Management BYOD Office 365 Help Desk Mobile Device Facebook Mobile Device Management BDR Automation Passwords Holiday Wi-Fi Document Management Quick Tips App Training Bandwidth Business Technology Firewall Microsoft Office Recovery Apps Virtualization Applications Gmail Laptops Bring Your Own Device Going Green Government Vendor Management Unified Threat Management Healthcare Employer-Employee Relationship Network Password Robot Compliance Chrome Analytics SaaS Telephone Systems Vulnerability Blockchain Information Hosted Solution Website File Sharing Processor Money IT Management Data storage Content Filtering Avoiding Downtime Tip of the week Scam Project Management Wireless Antivirus Big Data Infrastructure Miscellaneous Settings Data Security Regulations Data loss Office IT Service Downtime Apple Access Control Computers Mobility Social Windows 7 Storage Tablet RMM Files Computing Information Technology Customer Service Politics Operating System Router Printing Two-factor Authentication VPN Virtual Reality Work/Life Balance Users Customer Relationship Management Unified Communications Remote Computing Virtual Private Network Display Spam End of Support Business Growth Health WiFi Network Management Internet Exlporer YouTube HIPAA Assessment IoT How To Monitors Server Management Mobile Computing Cooperation Hacker Electronic Medical Records Machine Learning Administration Alert Mobile Security Education Employees Consultation LiFi Monitoring Uninterrupted Power Supply Company Culture Wireless Technology Legal Current Events Professional Services IT solutions How To Samsung Recycling Word Redundancy Chromebook Dark Web Flexibility Budget Private Cloud Sports Proactive Software as a Service Tech Support Bitcoin The Internet of Things Gadgets Management Mouse Smart Technology Digital Payment Remote Monitoring and Management Upgrades Outlook Maintenance Websites Identity Theft Networking Twitter Net Neutrality Patch Management Google Drive Licensing Remote Workers Enterprise Resource Planning Bookmarks Options Distributed Denial of Service Annual Convention Public Cloud WPA3 Financial Servers Data Breach 3D Printing Notes File Management Printer Alerts Law Enforcement Google Wallet Shared resources Comparison Identity Botnet Permission Processors Active Directory Travel Hard Drive Features Google Calendar Geography Authorization Hard Drives Google Docs GDPR Cookies Mobile Device Managment Software Tips Disaster Trending Office Tips Voice over Internet Protocol Mobile Favorites Mail Merge Update 5G Managed IT Service San Diego Automobile Computer Care Fleet Tracking Procurement Technology Laws Unsupported Software Virus Humor PowerPoint Value of Managed Services Gadget VoIP Sponsor Drones OneDrive Specifications Test Touchscreen Techology Backups Windows Server Cache Electronic Health Records Legislation IT Technicians GPS High-Speed Internet Lenovo Social Engineering Solid State Drive USB Permissions Nanotechnology Star Wars Deep Learning Virtual Desktop Conferencing Address Wireless Internet Break Fix Social Networking Asset Tracking Statistics Mobile Data Managed Services SharePoint Staff Digital Obstacle Alt Codes Manufacturing Black Friday Roanoke — Central Technology Solutions Supercomputer MSP Disaster Resistance Security Cameras User Management Unified Threat Management Hotspot Crowdsourcing Meetings Cyberattacks Transportation Mirgation Tracking Development Zero-Day Threat Superfish Safety Cryptocurrency Fraud Screen Reader G Suite History Utility Computing Consulting Search Dark Data Personal Information Taxes Managing Stress Instant Messaging Employer/Employee Relationships Motherboard Google Maps OneNote Bluetooth Virtual Assistant Vendor Downloads Augmented Reality eWaste Read Only Spyware Course Typing Hard Disk Drives Cyber Monday technology services provider IT Budget Tech Terms Proactive IT Hacks Notifications Remote Worker Batteries User Error Language Migration Marketing Cables Backup and Disaster Recovery Black Market Projects Smart Tech Cabling Managed Services Provider Shortcut Best Practice Enterprise Content Management Finance Firefox Writing Emoji Proactive Maintenance Data Warehousing Buisness Employee-Employer Relationship Wasting Time Smart Devices Operations Network Congestion Solid State Drives Technology Assurance Group ’s 18 Theft Heating/Cooling IT Consulting ROI Remote Work Computing Infrastructure Point of Sale Computer Repair Teamwork Technology Tips Chatbots Wires Human Error Time Management Windows 8 Save Time Return on Investment Cybercrime Cost Management E-Commerce WannaCry Multi-Factor Security Wearable Technology Telephony Vulnerabilities Authentication Retail Identities Cortana Database Management Microsoft Excel Modem Sync Connectivity Hacking Physical Security Database Sensors CrashOverride Web Server Payment Cards Cameras Regulation Motion Sickness CCTV Administrator Relocation Webcam Students Hard Disk Drive IT Consultant Printers Error Emergency