Leading Managed Technology Solutions Provider Provides Enhanced Consultation
LYNCHBURG & ROANOKE — Central Technology Solutions, a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to mid-sized business (SMBs) who are looking to focus solely on expansion and revenue growth. Central Technology Solutions will step forward into a vCIO role elevating its position amongst customers that desire a greater level of strategic business guidance.
By not only maintaining the IT infrastructure, planning the technology roadmap and identifying new ways to utilize emerging technologies to enhance SMB productivity its consultation will enable leadership of the SMB to focus exclusively to growth, in order to sustain a competitive advantage. As Central Technology Solutions makes this move, SMBs of the future will not have to deal with the challenges of technology, its rapid growth and the constant stream of changes. Now, Central Technology Solutions has the capacity to join forces with SMBs who want a proactive partnership to accelerate organizational growth.
“It may seem like a bold move, but for us, it’s simply the natural step forward,” stated Thomas Vaughan, President of Central Technology Solutions. “As a true managed technology services provider, we consider it our job to maintain the integrity of our customers’ networks, to look out for new opportunities and to constantly be educating ourselves on the new regulations and advances in our industry. For years, this has been our philosophy and due to the expertise we’ve accumulated over the years, from serving so many companies and benefitting from such a vast array of experience, it just makes sense for us to integrate ourselves in this way. It makes things very personal, yet at the same time, it’s adding formal structure to what we’ve always done for our clients.”
Business owners who are looking to initiate the same type of relationship with a managed IT services provider should launch the program in the following order. Within the first 90 days, the company should establish a foundation for all future technology endeavors in order to protect the business via the simplest, steps first. Those steps are: 1) complete a IT/Infrastructure Diagram 2) create a Backup/Disaster Recovery Document 3) create an Acceptable Internet Use Policy 4) review Network Change Policy and Administration. Once all of these are completed, the next objective for a vCIO is to assess cybersecurity threats and provide proactive solutions to thwart cyber criminals.
“Business owners also need to hold weekly meetings with their managed IT services provider/vCIO to ensure optimal network performance,” added Vaughan. “With complex systems, it’s always advisable to work with companies that are willing to meet with you on a consistent basis. This adds an element of accountability which is one of the main reasons why most employers currently have a full-time, on-site CIO.”
One of the best ways for a company to know that the managed IT service provider/vCIO that they’re planning to work with is of the highest caliber is to examine their contracts. Elite providers offer month-to-month, performance-based agreements, instead of locking business owners into long-term, inflexible agreements. “A company offering vCIO services should be held to the exact same standards as an individual CIO. They need to perform every month, find new ways to enhance the company’s technological capacities and they should also be able to be fired if they’re underperforming,” concluded Vaughan. “Central Technology Solutions is taking the lead in an ever changing industry and elevating it services versus the status quo.”
ABOUT CENTRAL TECHNOLOGY SOLUTIONS
Founded in 1975, Central Technology Solutions is committed to establishing and maintaining a dynamic partnership with every customer. Extensive technology and service experience allows the Central Technology Solutions team to develop an understanding of each customer's unique telecommunications requirements, and to respond to those requirements quickly and effectively.
Central Technology Solutions is proud to be among the top nationwide distributors of quality telecommunications and voice mail products. Our team of industry certified technicians is on call 24-hours a day with access to extensive on-site equipment inventories for fast and efficient response to customer requests. Even our customer service representatives are factory certified, ensuring the highest level of customer support available.
Central Technology Solutions understands the critical role a telephone and data system plays in the smooth operation, growth and success of every business. By working with each customer to establish a telecommunications and data strategy based on the highest quality product and service standards, Central Technology Solutions ensures optimum system performance and customer satisfaction for years to come.
For more information on Central Technology Solutions, please call (434) 237-4300 (Lynchburg) or (540) 777-3377 (Roanoke) or visit www.TeamCTS.com.
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